Cancellation Policy
We understand that situations may arise where you may need to cancel your order shortly after placing it. Our goal is to assist you as efficiently as possible while keeping our order processing smooth and timely.
Cancellation Timeframe
If you wish to cancel your order, you must notify us within 12 hours of completing your purchase.
During this initial period, orders generally have not yet entered the processing phase, which makes cancellation possible.
Orders Already in Processing
After the 12-hour cancellation window, your order may already be:
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Processed
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Packed
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Prepared for shipment
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Shipped or transferred to the courier
Once an order has reached any of these stages, cancellation is no longer guaranteed.
In such cases, we kindly ask that you wait until your order arrives. You may then submit a return request in accordance with our Return Policy.
Customer Support
If you need assistance or would like to request a cancellation, please contact our support team at:
📧 info@robert-linda-california.com
Business Information
Brand Name:
Robert & Linda California
Legal Entity:
Aureviaz LLC
Principal Office Address:
1603 Capitol Ave, Ste 413 E172
Cheyenne, WY 82001
United States